Agreement to These Terms
These Terms of Service (“Terms”) govern your access to and use of teloscreative.com and any services provided by Telos Creative (“Telos Creative,” “we,” “us,” or “our”), a brand strategy and StoryBrand-certified marketing studio based in Fort Collins, Colorado, owned and operated by Arnold Jakobsen. By visiting this site or engaging us for services, you agree to these Terms. If you do not agree, please do not use the site or retain our services.
Services We Provide
Telos Creative provides brand clarification, messaging strategy, website design and development, search engine optimization, and related marketing consulting services. The specific scope, deliverables, timeline, and fees for any engagement are defined in a mutually signed Statement of Work (SOW) or proposal. These Terms supplement, and do not override, any signed SOW — in the event of a conflict between a signed SOW and these Terms, the signed SOW controls.
Client Responsibilities
To deliver quality work, we depend on clients providing timely input, feedback, assets (logos, imagery, copy inputs), and access (CMS, analytics, hosting) as needed. Delays caused by missing client input may shift project timelines proportionally.
Payment Terms
Payment terms, deposit requirements, billing cadence, and accepted payment methods are specified in the applicable SOW. Invoices are typically due within 14 days of issue unless otherwise stated. Past-due invoices may accrue interest at 1.5 percent per month (or the maximum permitted by Colorado law, whichever is lower) and may result in pausing active work until the account is current.
Intellectual Property
You retain ownership of any pre-existing material you provide to us (your logo, brand assets, content, trademarks). On final payment for a deliverable, Telos Creative assigns to you all right, title, and interest in the final, delivered creative output specific to that deliverable (final website code, final brand guide, final copy document). We retain the right to display completed work in our portfolio, case studies, and marketing materials unless you request confidentiality in writing. Underlying tools, frameworks, templates, and know-how we develop over time remain our property.
Third-Party Services
Engagements typically involve third-party platforms (hosting, analytics, email, CMS). Those platforms have their own terms of service and privacy policies, and your use of them is governed by those terms. We are not responsible for downtime, data loss, or changes to features of third-party services.
Limitation of Liability
To the fullest extent permitted by law, Telos Creative’s total liability arising out of or relating to these Terms or any engagement is limited to the fees actually paid by you to Telos Creative for the specific engagement giving rise to the claim during the three months immediately preceding the event. In no event shall Telos Creative be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, lost revenue, or loss of business opportunity, even if advised of the possibility of such damages.
No Warranty on SEO Outcomes
Search engine rankings depend on algorithms controlled by third parties (Google, Bing, and others). Our services follow best practices and apply proven StoryBrand and SEO principles, but we cannot and do not guarantee specific rankings, traffic levels, or conversion outcomes. What we do guarantee is the quality and diligence of our work as described in the SOW.
Termination
Either party may terminate an engagement in writing on 30 days’ notice, subject to the payment and wind-down terms in the applicable SOW. On termination, you owe fees for work performed through the termination date, and we will transfer deliverables produced and paid for up to that point.
Governing Law
These Terms and any engagement between us are governed by the laws of the State of Colorado, United States, without regard to conflict-of-laws principles. Any dispute that cannot be resolved by good-faith negotiation shall be brought exclusively in the state or federal courts located in Larimer County, Colorado, and you and we consent to personal jurisdiction and venue there.
Changes to These Terms
We may update these Terms from time to time. Updates are effective when posted to this page. For active engagements, material changes will not apply retroactively without your written agreement.
Contact
For questions about these Terms or an existing engagement, contact us:
- Email: arnold@teloscreative.com
- Business: Telos Creative, Fort Collins, Colorado, United States
Last reviewed: April 18, 2026.